PSS Practice Survey

The major events in this process include:

1. 2 3. 4. 5. 6. 7. 8.	Your commitment to the PSS Survey Method Your completion of the PSS Practice Questionnaire and Interview PSS evaluation of goals and objectives PSS creation of survey PSS assembly of survey into percentage groups PSS express shipment of Survey Envelopes to you Your assignment of names to groups Your completion of addressing the Survey Envelopes
9.	Your mailing of the Survey Envelopes (Note: Your fee to PSS includes all postage requirements. You do not have to pay for the postage to mail the Survey Envelopes. PSS applies stamps/postage on the Survey Envelopes and the return envelopes!)
10. 11.	PSS receives and evaluates surveys PSS sends to you a detailed report, which covers the responses and comments   received and provides you guided remarks
12.	You communicate results back to your practice.PSS New Patient Survey

PSS New Patient Survey

The major events in this process include:

1. 2. 3. 4. 5. 6. 7.	Completion of the PSS Practice Survey (Recommended, but not required) Your commitment to the PSS Survey Method Your completion of the PSS New Patient Questionnaire and Interview PSS evaluation of goals and objectives PSS assembly of Survey Envelopes PSS express shipment of Survey Envelopes to you Your assignment of names (New Patients) to the Survey Envelopes over the following   four months (Note: Your fee to PSS includes all postage requirement. You do not have to pay for the postage to mail the Survey Envelopes. PSS applies stamps/postage on the Survey Envelopes and the return envelopes!)
8. 9.	PSS receives and evaluates the surveys PSS sends, to you, a detailed report at the end of the survey period. This report covers   the responses and comments received.
10.	You make appropriate decisions in your New Patient marketing, scheduling, in-processing,   examination, report of findings, patient education program, etc… to meet your practice goals!